At iZZi Gadgets, Inc. you can take advantage of our 30 day return policy on all of our gadgets. Items returned within 30 days of date of invoice, will get credited the purchase amount less S/H charges and a 25% restocking fee. To return an item, follow the five steps enclosed in the RMA form. To download the RMA form click here.
We provide a One Year Limited Warranty for all original iZZi Gadgets products. All original iZZi Gadgets products are warranted to be free from defects in materials and craftsmanship under normal use for a period of one (1) year from the original date of purchase. At the sole discretion of iZZi Gadgets, any defective product will be repaired or replace with the same or equivalent product. All original iZZi Gadgets products must be purchased directly from iZZi Gadgets or from an authorized reseller to be eligible for and covered under the One Year Limited Warranty. A sales receipt from the original iZZi Gadgets authorized reseller is required for warranty service.
SYes, with the iZZi Slim you easily have access to the native iPhone camera with a simple twist of the spindle. We're working on it with the Orbit Pro. We’re continually improving our gadgets to satisfy your needs and concerns.
Yes, there is a slight vignette effect on our lenses: the round vignette on the fisheye & telephoto and a slight "bowling" vignette on the wide-angle. Feel free to zoom in with your telephoto to lose the vignette and still get great quality images, as opposed to the pixelated images taken with the iPhone's own zoom.
If you notice a more significant vignette, it could be for a few reasons. Try these quick fixes:
1. Make sure the protective sleeve "lens opening" over the camera's native lens is not obstructed by the actual sleeve. The sleeves are made of an elastic substance that can cause for it to stretch and cover the lens.
2. Make sure to firmly press your phone into the cavity of the unit with some force, again the sleeve has some elasticity and will conform to the way it is inserted into the unit.
If these solutions still don't decrease the vignette effect, please contact us at firstname.lastname@example.org. We'll be happy to assist you.
No, due to iZZi Gadgets’ durable Dual Layer Protection (DLP) of the iZZi Orbit Pro and iZZi Remix, the soft touch of the iZZi Slims, and precision engineering, your iPhone will be completely safe and sound - more so than when you don’t have the case on.